Help & Guides

Timber Staircases Delivery/Returns information

Your made-to-measure staircase can be ready for you to either collect or have delivered within 7-10 working days* after the date of order.

Upon receipt of your order to Timber Staircases, one of our sales team will contact you to discuss collection/delivery times that best suit you.


  • Collect – Free
  • London (within M25) - Free
  • Home Counties (within 25 miles of M25) - £50
  • Home Counties (within 50 miles of M25) - £100
  • Home Counties (within 100 miles of M25) - £180
  • Other - TBC

If you have a query in regards to the delivery of your staircase then please email

Lead Time

Standard Specification for collection within 7-10 days

  • *Any standard construction staircase that is not made from either A/W Oak or Mahogany (Sapele)

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