25 Year Guarantee
25 Year Warranty covering the structural integrity of the staircase and its components
At Timber Staircases we are confident enough in the way our staircases are designed and made to guarantee every one for 25 years. A well made and properly fitted staircase should last a lifetime, and we set our guarantee accordingly. It covers the structural integrity of the staircase and all of its components.
The warranty excludes:
- Damage caused by storms, fire or flood
- Cracking which does not impair structural stability
- Wear and tear, neglect or failure to do proper maintenance
- Changes in colour or texture
- Alteration to any part of the staircase which may affect performance
- Damage caused when fitting
- Any use beyond that intended
- A staircase which has been previously advised to not comply with UK regulations
- A flight that has been improperly stored, e.g. in damp conditions
